This Cookie Policy explains how OLAI TOURS LTD uses cookies and similar technologies when you visit or use our website at https://www.olaitours.com.
1. What Are Cookies?
Cookies are small text files that may be placed on your device when you visit a website. We may also use similar technologies, including local storage, session storage, tracking pixels, scripts, tags, and technologies used by embedded or third-party services.
2. How We Use Cookies
Depending on the technologies installed on our website, we may use cookies to:
- Operate and secure our website;
- Remember necessary preferences;
- Maintain booking, enquiry, and AI functionality;
- Understand how visitors use our website and measure advertising campaigns;
- Detect or prevent fraud, abuse or security threats.
3. Categories of Cookies
- Strictly Necessary: Required for the website or a service requested by you to operate properly (e.g., security, session maintenance, consent mechanism). These are used without consent where they fall within a legal exemption.
- Preferences / Functionality: Allow the website to remember choices (e.g., language, AI-interface preferences). Consent is sought where required.
- Analytics / Statistics: Help us understand website usage (e.g., Google Analytics). Activated only after consent is obtained where required.
- Advertising / Marketing: Used to measure campaigns, support re-marketing, or deliver relevant ads (e.g., Google, Meta). Non-essential ad technologies are not activated without consent.
4. AI Functionality
Our updated website includes a basic AI-powered function designed to assist website visitors. It may use cookies, local storage, session storage, or APIs to maintain conversations, remember information during a session, and improve the service. If the AI function uses storage technologies not strictly necessary to provide the requested service, we will seek consent where required.
5. Third-Party and Affiliate Services
Our website may connect to third-party services (e.g., Google Analytics, Meta, booking platforms like TBO Holidays, or affiliate partners like Safari.com). When you click an affiliate or booking link, the third-party provider may use cookies to identify the referral source, which may allow OLAI TOURS to receive a commission. Once you leave our website, the privacy and cookie policies of the relevant third party apply.
6. Managing Cookies
You can manage your cookie preferences through our website's cookie-consent mechanism (e.g., Accept All, Reject Non-Essential, Manage Preferences). You can also control cookies through your browser settings. You may withdraw or change your consent at any time.